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Testimonials from Rateragent.co.uk

We strive to offer our customers the best service possible and set ourselves from the competition. The following reviews are compiled by an independent agent review website called RaterAgent and what our clients have wriiten to us.

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Mr Pink-Gyett & Miss Wakefield (Buyers) July 2016

Bond Residential had very good communication, easy to book viewings with SMS confirmation.

 

They helped our house purchase go through smoothly and we would recommend them to family and friends.

Part29

Seamless service on sale and purchase, Highly Recommended!! 

 

Mr David Harding (Buyer & Seller) January 2016

Very friendly, know what they are doing.

 

Would definitely use them again.

 

Sarah-Jane Collins (Buyer) January 2016

I found the whole process very smooth and stress free mainly thanks to Chris.

 

Very helpful team and would recommend to anyone!

 

Mr Jake Berry (Seller) January 2016

I would completely recommend Bond Residential to anyone.

 

They were very helpful, professional and friendly.

 

Mr Paul Mason (Seller) January 2016

We’ve successfully let our property for 2 years through Bond. Right from advertising and finding tenants, all the way through to check out and re-letting.

 

Bond Residential have delivered professional and personable service. 5 stars, will use again and would highly recommend.’

 

Mr Mike Evans (Landlord) January 2016

part28

We are very pleased with the service and the fact we were kept up to date all the way through the sale to completion.

 

A very professional team.

 

Mr Andrew Cooper (Seller) January 2016

Bond Residential were efficient and got things moving.

 

Mr & Mrs Carpenter (Buyers) January 2016

Everyone I dealt with at Bond Residential was so helpful but with a friendliness which made you feel they wanted the best for you and your move.

 

Their help and advice was vey good.

 

Lorraine King (Seller) December 2015

Bond Residential worked hard for the seller and kept on top of everything with regular phone calls to all involved to ensure the sale went through.

 

Helen Underwood (Buyer) December 2015

 

Very efficient and helpful.

 

Thank you

 

Karen Mason (Buyer) December 2015

Excellent service with a personal touch. Regular updates were great.

 

Steven McCune (Buyer) December 2015

Part-27

Great service and good communication.

 

Would definitely recommmend!

 

Alex Harrison (Seller) December 2015

We found Bond Residential to be very professional and efficient, with great speedy communication right up to the point of sale.

 

Our house looked great in their photos and our open day was a great success which took all the hassle out of viewings with two small children.

 

Thank you very much to all the team.

 

James Tutton & Jenni Harvey (Sellers) December 2015

Bond Residential provided excellent and personal service throughout our sale, which had many difficulties.

 

Everyone was polite, friendly and efficient.


We could not ask for better service.

 

Ernie & Joan Lacey (Sellers) November 2015

The purchase process went really well. Sara was always very helpful and tried to speed the process up.

 

Sophie Heinz (Buyer) November 2015

Excellent service from start to finish.

 

All the staff were very helpful. Thank you

 

Matthew & Julia Griffiths (Sellers) November 2015

Bond Residential is a jewel of an estate agency.

 

They got me the best possible price for my house, informed me throughout of everything that was happening, helped me keep my nerve when things seemed to be going wrong and led me to a very satisfactory outcome.

 

Jill Warnes (Seller) November 2015

part-26

Absolutely superb service. Chris was very helpful and also always available to answer any queries.

 

Would definitely use again!

 

Miss Belcher  (Buyer) November 2015

Stuck with us during a long drawn out process.

 

Well done all

 

Mr Lawrence (Seller) November 2015

We are very pleased with the service we received from you.

 

Chris Carline has been excellent throughout our whole purchase, keeping us informed and helping keep the chain moving and talking.

 

Thanks again for your service.

 

Suzanne Brazier (Purchaser) November 2015

Vert efficient and personable.

 

Would use Bond Residential again.

 

Mr Jamie Bulgin (Purchaser) November 2015

Easy to use, fast and simple.

 

Would recommend to anyone.

 

Mr Danny Leyton (Purchaser) November 2015

Bond Residential provided an excellent service and Chris was helpful.

 

Carol Lowry (Purchaser) November 2015

Part-25

Excellent service, really thorough and professional.

 

Mr Terry (Purchaser) November 2015

Grateful for Bonds' efforts to keep us in the loop throughout the process.

 

As a First Time Buyer reassurance of the process was gratefully received.

 

Jessica Bailey (Purchaser) November 2015

The agent who showed us the property was courteous, kind and thoughtful. They took time to answer questions and provide answers if he did not know.

 

Mrs Walker (Purchaser) November 2015

Bond Residential provided a smooth, reliable and professional service during all aspects of letting my property. As a new landlord they provided excellence guidance as well as find the right tenants for my property.

 

Thanks for all your help with this process.

 

Mr Ross Becko (Landlord) November 2015

We are so happy you made our dreams come true.

 

Thanks Michelle

 

Mr Will Parsons (Tenant) November 2015

Bond Residential kept me fully informed and chased the along.

 

Great work!

 

Tania Patston (Purchaser) November 2015

Part-24

Bond Residential were very helpful and professional.

 

We had several viewings of the proeprty and all our queries and requests were met as asked.

 

Mrs Beton (Purchaser) November 2015

Outstanding service, very professional, reliable, efficient and friendly. We live in Cheshire and as such passed full control to Bond Residential to sell the property in Chelmsford for us. The staff here make a perfect team with each member knowing exactly what is going on and dealing with it accordingly.

 

Special thanks go to Graham Hughes for the initial valuation and marketing, Sara Tupper, Chris Carline and Steve Wiggins for all their efforts in seeing what turned oout to be a very difficult chain through to completion.

 

We would be more than happy to recommend Bond Residential 100% if you want a professional service from start to finish.

 

Mrs Judith Lightfoot (Seller) October 2015

We would like to thank Michelle for all of her help and professionalism whilst dealing with our letting application.

 

We are both extremely grateful to her.

 

Matthew & Deborah Phelps (Tenants) October 2015

Bond Residential have been very good. Always kept us up to date whilst buying our house.

 

Very helpful and very satisfied with the service.

 

Nichola Fraser (Purchaser) October 2015

Great service, good communication and staff were very helpful.

 

Tara Lamb (Purchaser) October 2015

We were very happy with the service received. All of our questions were answered in an efficient time.

 

I would recommend their service to anyone else thinking of buying or selling in Chelmsford.

 

Rob Sanders (Purchaser) October 2015

Part-23

We thank Michelle of Bond Residential for spending so much time and energy showing us around our new home and for her support during the lettings process.

 

She was on hand to answer all of our questions and made the whole situation relatively painless, which we greatly appreciate.

 

We would not hesitate to contact her again if we needed the services of a lettings agent.

 

Charlotte and James (Tenants) September 2015

Thank you for your incredible service and for putting up with us and our constant questions!

Highly recommended to everyone!!

 

Thank you to everyone at Bond Residential.

 

Katharyn & Nikki Howchen-Reeve (Sellers) September 2015

We'd like to pass on our thanks to Michelle for her help whilst arranging our new tenancy in Chelmsford. It's been a pleasure dealing with her - all communication has been prompt, clear and concise, making it a very easy process.

 

She provided an exceptionally efficient and professional service, but most importantly showed patience and good humour throughout which has been very much appreciated.

 

Matt Wargent (Tenant) September 2015

Bond Residential provided good communication throughout the purchase process.

 

Shaun Clarke (Purchaser) September 2015

Thank you for all your help and the amazing service.

 

Nicola Howchen-Reeve (Seller) September 2015

I would like to thank Michelle Goodwin for finding me tenants for my house in Writtle. 

 

Michelle Goodwin was efficient, helpful and friendly throughout the weeks of us finding a tenant, and believe me I am not a very easy person to deal with.

 

Michelle kept me fully informed of the viewings, feedback etc.  Eventually we found the right tenants and I am more than happy with the service I have received from Bond Residential since being introduced to them in July 2015.

 

Marisa Swain (Landlord) September 2015

Part-22

Just wanted to send you over an email to say how helpful Michelle Goodwin has been over the last few months whilst I was a tenant and during my check out process recently completed.

 

Bond Residential as a company have been very professional, and the team have always responded to my queries efficiently.

 

I wouldn’t hesitate to recommend you as a company or individually, and I would like to thank you for all of your assistance’

 

Miss Lorna Andrews (Tenant) September 2015

We were very happy with the service and we found the staff friendly, helpful and supportive.

 

Graham Hughes was very professional and we would definitely use Bond Residential again.

 

Mr & Mrs Cross (Sellers) September 2015

We were very impressed by the service provided by Bond Residential and were pleased that we chose them as our Letting Agents.

 

We found their approach very professional, the staff very helpful and knowledgeable and the service was without question outstanding.

 

We would certainly recommend Bond Residential.

 

Mr & Mrs D.A.B (Landlords) September 2015

Bond Residential provided us with an excellent service and helped to make our move as smooth and easy as possible.

 

 

Michelle was extremely helpful throughout the whole process and had a professional and efficient approach which made everything as stress free as it could be.

 

I would definitely recommend Bond Residential to anyone looking for a property in the Chelmsford area!" 

 

Janine Hamilton (Tenant) September 2015

We were very impressed with your service and care.

 

Thank you!!

 

Mark and Sandra Hagon  (Seller) September 2015

The team at Bond Residential provided a very professional service resulting in a high number of viewings which culminated in the successful sale of our property.

 

Thank you

 

Vicky Parr & Ginny Groome (Seller) September 2015

Part-21

We would like to thank Michelle and Bond Residential for all the help and support given to us in finding our new home.

 

We were kept up to date and infirmed at all times.

 

We would highly recommend this agency.

 

Thank you all once again.

 

Mr & Mrs Goddard (Tenant) August 2015

I wanted to formally say how impressed we were with Michelle and the help and support she gave us during our recent move.

 

From the initial contact she cheerfully responded quickly to all my queries, successfully negotiated with the landlords and been available when we wanted to meet her at the house.

 

When we collected the keys, the quality and presentation of the paperwork was especially impressive and far surpassed anything I have seen before.

 

Throughout the whole process, Michelle was charming, friendly and made finding our new home a very happy experience.

 

Wendie Le Vey (Tenant) August 2015

Chris was wonderful he took the stress out of moving!!

 

Professional and always available to talk to.

 

Wonderful service!

 

Margaret Lowrey (Seller) August 2015

I cannot over emphasize the support which we received in the successful rental of our property. We were unlucky that the previous tenant was causing difficulties mainly in respect to rental arrears and with Michelle’s excellent diplomacy she was able to resolve the matter.

 

Michelle was then able to find a perfect replacement tenant and her support throughout made this process both hassle and stress free.

 

Our thanks and sincere recommendations.

 

Chris & Laura Cheyne (Landlords) August 2015

 

Very thorough service, professional and personal.

 

 

Michelle is efficient and gets the job done quickly. She was also friendly and approachable.

 

 

Samantha Davies (Tenant) August 2015

 

All members of staff were knowledgeable about my sale and those who were mainly responsible, especially, were able to give support and keep me up to date with events throughout.

 

I would use Bond Residential in the future if I ever buy or sell again.

 

 

Margaret Rees  (Seller) August 2015

 

I was very impressed with Michelle in the Lettings Department. She is professional, efficient and very approachable.

 

 

I appreciated the good communication and reliable service and our house was let out in no time.

 

 

Would recommend the service!!!

 

 

Susanna Law  (Landlord) August 2015

Part-19

 

 

Very efficient and professional service. 

 

 

 

 Mr B (Buyer) July 2015

 

Your service really made us realise that we chose the wrong estate agents to sell our own house.

 

 

Many thanks to all your team. 

 

 

Mr Paul Austin (Buyer) July 2015

 

 

Great customer service and extremely helpful throughout. 

 

 

 

 Mr Jonathan Wade (Buyer) July 2015

 

Everyone I spoke to at Bond Residential was friendly and helpful.  I was always kept up to date on what was happening.  

 

 

Thank you very much to everyone there.

 

 

Miss Sarah-Jane Collins (Seller) July 2015

 

For hassle free efficient service Bond Residential are the obvious choice. 

 

 

 

Mr & Mrs Watson (Buyer) July 2015

 

We are very happy with the service and would definitely recommend Bond Residential. 

 

Thankyou!

 

 

Miss Lisa Barnes (Buyer) July 2015

Part-18

 

Bond Residential kept us well informed throughout a difficult transaction.

 

 

So glad we are now in our new home.

 

 

Mr & Mrs Meacham  (Buyers) June 2015

 

Great service, sold and moved quickly with speed and had the support of a great estate agency throughout. 

 

 

Thank you. 

 

 

Anneli Brown (Buyer & Seller) June 2015

 

Good service throughout.

 

 

Bond Residential helped push the chain and our sale through which was great. 

 

 

Mr Jonathan Sale (Seller) June 2015

 

We chose Bond Residential because of their good reputation and they were helpful without being pushy! 

 

 

 

Our sale was managed with thoughtfulness and integrity. Even when our first sale fell through, negotiations with new prospective buyers were handled professionally. 

 

 

 

Mr and Mrs Copsey (Sellers) June 2015

 

Bond Residential had the only house available in our price range in the area so selecting them was not an issue.

 

 

 

Although the time to completion took longer than we hoped, they kept us well informed about progress so that in the end everything ended up well.

 

 

 

Mr Graham Law (Buyer) June 2015

 

Bond Residential did a great job helping to push through our house purchase to schedule.

 

 

My thanks to the all the team.

 

 

Mr Anders Nielsen (Buyer) June 2015

Part-17

 

 

Bond Residentials staff were polite and provided brilliant feedback.

 

 

Jack Snook (Buyer) June 2015

 

 

Great and professional service. Thank you 

 

 

Paul Wills (Seller) June 2015

 

 

I would highly recommend using Bond Residential.

 

 

 

From first to last a very friendly and professional service. They made the whole experience a happy one.

 

 

 

Mrs Leney (Landlord) June 2015

 

We wanted an Independent Agent that cared about us, the clients and we got that with Bond Residential.

 

Mr Wiggins patiently answered all our questions, kept us up to date with information and worked very hard to secure a successful completion. He is right to be proud of his business.

 

We found everyone at Bond to be helpful and professional. We would definitely recommend them.

 

 

Mr & Mrs Swanson (Sellers) June 2015

 

We found Bond Residential to be professional in their approach at every stage.

 

 

They were not so large that you just felt like "just another customer" whilst at the same time having a good knowledge of the local housing market.

 

 

All of the staff were friendly and helpful and are to be highly recommended. 

 

 

Mr & Mrs Williamson (Sellers) June 2015

 

 We purchased our property through Bond Residential.

 

 

We found them very helpful throughout the buying process.

 

 

Hayley Dobson (Buyers) June 2015

Part-16

 

Bond Residential were very easy to work with and kept in touch throughout.

 

 

Thank you

 

 

 Claire Glibbery (Seller) June 2015

 

 

We would not hesitate to recommend Bond Residential.  In fact we have done so already!

 

Seamless service and very pleased.

 

 

 

 Mr & Mrs Pearce (Sellers & Buyers) June 2015

 

Having never sold or brought a property before, we found Bond Residential extremely helpful with every aspect of the sale and purchase.

 

 

There was always someone at the end of the phone and for this reason we would recommend them every time.

 

 

 Mr & Mrs Stuart-Brace (Seller) June 2015

 

 

Very good service which was very efficient and Bond Residential moved things along very quickly.

 

 

Richard Paton (Buyer) June 2015

 

Dealing with Bond Residential has been easy from start to finish.

 

There has been no hassle whatsoever and they have kept in touch throughout and provided all the information needed and Michelle was very helpful.

 

 

David Torres Willis (Tenant) May 2015

 

I have found Bond Residential to be a very professional company who have been polite, helpful and very straight forward.

 

 

I would definitely recommend them to someone else. 

 

 

Sam Glennie (Tenant) May 2015

Part-15

 

 

Bond Residential provided us with a good and helpful service and were always prompt to respond to our enquiries.

 

 

 

Sara Smith (Purchaser) May 2015

 

 

Bond Residential provided a good service all the way through. 

 

 

 

 

Sean Glesson (Purchaser) May 2015

 

 

Bond Residential offered a competant, professional service and I would definitely use them again.

 

 

 

Mrs Manning (Seller) May 2015

 

Out of all the estate agents we have dealt with before Bond Residential were by far the most professional. When promised to return a call they always did something.

 

I find it very frustrating when people say they will and never do and you end up doing all the chasing!

 

I would not hesitate to recommend Bond Residential to family or friends. In fact I have done so already and their house was placed on the market on Thursday and an offer was received on the Saturday.

 

 

Mr & Mrs McIntyre (Sellers) May 2015

 

 

From start to finish we have found Bond to be helpful, friendly and professional. 

 

 

Rob Bland (Purchaser) May 2015

 

 

I was very pleased with the service provided by Bond Residential. 

 

 

Karen Senior (Purchaser) May 2015

Part-14

 

 

Bond Residential offered a useful and friendly service and achieved a good price for my home.

 

 

 

Andrew Wright (Seller) May 2015

 

 

Bond Residential dealt with our purchase very efficiently and their service was extremely friendly and professional. 

 

 

 

Helen Pells (Purchaser) May 2015

 

 

Any enquiries I had were responded to the same day, being a first time buyer it was a daunting process! I loved that Bond Residential called me on the day of completion to say it was okay to collect my keys when it should have been my solicitor.

 

 

Staff were always polite and happy to help - would recommend to others!!

 

 

Nicola Kaczmarska (Purchaser) May 2015

 

 

Lee & Sara were wonderful! 

 

 

Helpful, responsive, efficient and understanding! Oh and patient!

 

 

Wonderful experience.

 

 

Briony Turley (Buyer) May 2015

 

 

I was very impressed with the service provided by Bond Residential, and in particular Michelle Goodwin, who was professional yet friendly and who dealt with my queries efficiently and quickly. 

 

 

I found the whole process very easy and that was for the most part down to Bond Residential, whom I would definitely make my first stop if I was to continue to rent.

 

 

Steven Bland (Tenant) May 2015

 

 

I found Bond Residential very articulate and professional. They were very quick to get back to me to resolve any problems or any questions I had regarding the letting of my property.

 

 

I would recommend Bond Residential to my friends and family. 

 

 

 

Hayley McGhee (Landlord) May 2015

Part-13

 

We would like to thank you for all your hard work regarding our new rental  in Chelmsford.  As you know it was a big move for us from Sussex and your help and advice made a stressful time a bit easier.

 

 

The service you provided was fantastic, always considerate, professional and friendly.   We are so pleased you will still be acting as the agent during our tenancy.

 

 

Sarah and Nathan Williams (Tenants) May 2015

 

Bond Residential advised us on all aspects of letting our Chelmsford flat, from the guide price to finding the right tenant.  Michelle Goodwin was attentive, efficient and very proactive in marketing our property and finding a suitable tenant. 

 

 

Michelle was very professional and was able to be competitive with her rates.  We would recommend all landlords to speak to Bond Residential regarding their letting services. 

 

 

 Craig and Emma Bird (Landlords) April 2015

 

After instructing Bond Residential as managing agents for my property last November, I have been extremely impressed with the professional and punctual approach taken by every member of staff I have dealt with within Bond Residential.

 

Each member of the team has been extremely courteous and very polite in dealing with my queries during the duration of my current agreement.

 

I would certainly recommend the fully managed service to any prospective landlord looking for a quality service at competitive rates.

 

Tom Etheridge (Landlord) March 2015

 

This being my first rental property, Michelle at Bond Residential was a massive help making the process efficient and quick.

I would have no hesitation in recommending Bond Residential.

 

A big thank you for all your help.

 

Claire Layton (Tenant) March 2015

 

Brilliant service all round, kept in constant communication, very responsive and most importantly managed expectations very well.

 

Thank you Chris!

 

Karen Wainwright (Seller) March 2015

 

 

Overall we could not fault the service we have received from Bond Residential.

 

Mr & Mrs Wheeler (Sellers) March 2015

Part-12

 

I found overall that Bond Residential were very good thoughout the process of my purchase. At the initial stages they were very organised when arranging my viewing if the property, it was then a speedy response when submitting my offer.

 

I was very satisfied with the overall service that Bond Residential provided me and if I was thinking of selling my property I would certainly consider going through them.

 

Miss Manders (Purchaser) January 2015

 

We found the service we received from Steve and Graham at Bond Residential to be of an exceptional level.

 

They helped us through the selling procedure and we feel that Steve made every effort to ensure the sale went as smoothly as possible.

 

Mr & Mrs Chappell (Sellers) January 2015

 

We were recommended to Bond Residential and have no complaints at all with the service provided.

 

The whole sale and purchase on behalf of my mother was conducted in an efficient and pleasant manner.

 

Mrs Fewtrell (Seller) January 2015

 

This is the first time I have dealt with Bond Residential in the sale of a property and I have been very impressed with their professionalism. They have kept me very well advised during the selling process.

 

I would not hesitate to have further dealings with Bond Residential and would highly recommend them to anyone thinking of buying or selling a property.

 

Mr Sallows (Seller) December 2014

 

Throughout our purchase, Bond Residential were very helpful. From Steve & Chris at the offer stage, to Chris taking our transaction through to completion, we were really pleased with their service.

 

Especially helpful was that other staff members were briefed when our sales progressor was out of the office and as a result, others were available to help where required.

 

Thanks again, great job!

 

Mr Perry & Miss Pover (Buyers) December 2014

 

Bond Residential were proactive in terms of marketing our property, supportive through the viewing process, and after accepting an offer tried to keep things moving and kept us well informed.

 

Good communication.

 

Mr & Mrs Fraser (Sellers) December 2014

Part-11

 

Staff have been friendly, knowledgeable and aware of our sale. Having dedicated phone line for Steve meant that we knew our enquiry would be dealt with quickly.

 

In particular the sales particulars were clear, concise and professional and ensured plenty of interest in our property. We would like to thank Steve and all the staff at Bond Residential for their help during the course of our sale.

 

Mr & Mrs Baker (Sellers) December 2014

 

 

 

I would recommend Bond Residential to anyone selling or buying a house.

 

Mr Walton (Purchasers) December 2014

 

 

Bond Residential were very professional and kept us informed throughout the purchase.

 

Mr & Mrs Dillon (Purchasers) November 2014

 

We dealt with a lot of agents in our search for a new home. Bond Residential followed up each and every viewing, sometimes making a number of calls to the viewers to obtain their feedback. This was then provided to us both verbally and via email.


The staff were all very friendly and helpful and particularly useful to get things moving and chase both our sale and purchase.

 

Thank you!

 

Mr & Mrs Edmunds (Sellers) November 2014

 

I have had the great pleasure of becoming acquainted again (after more than 20 years!) with Steve Wiggins due to a chain of property transactions that we both had an interest in. I am pleased to report that largely due to Steve and his team at Bond Residential monitoring matters on a day to day basis the chain completed to everyone's delight.


I would have no hesitation in recommending Steve and everyone at Bond Residential to anyone who is looking to buy or sell a property.

 

Ray Sallows
Managing Director
Maxwell Wallace Homes Ltd

 

When my chain was broken, suddenly during the process, well, you can imagine how I felt. Immediately Steve was pro-active, creative and very energetic in turning the situation around.

 

The saying " A dog with a bone" comes to mind, as Steve was relentless in salvaging the situation; much to my amusement and indeed gratitude.

 

Thank you so much for all of your efforts.

 

Mrs Carter (Seller) October 2014

Part-10

 

We would like to thank both Steve & Chris for their excellent customer service & support during the sale of our house.

 

There were a couple of 'hiccups' along the way with potential buyers not being honest but they remained positive and realistic when we had discussions.

 

My wife and I definitely feel the way we were treated was more on a personal level than a business level which was very refreshing.

 

Mr & Mrs Hartless (Sellers) October 2014

 

 

Bond Residentials' staff were very helpful and friendly and offered a very professional approach. 

 

 

Mr Savage & Miss Shephard (Purchasers & Sellers) October 2014

 

We were very pleased with the level of service from the staff at Bond Residential. They tried to help when questions were raised about timescales and constantly chased both parties solicitors.

 

We would certainly use Bond Residential again for any property transaction.

 

 Mr & Mrs Lockwood (Sellers) October 2014

 

A very friendly and knowledgeable service offered from beginning to completion of the proceedings.

 

 

When I finally find something suitable for myself I will be contacting you again with a view to selling my own house. 

 

 

 Mrs Looker (Seller) August 2014

 

I have been very impressed with the professional and friendly manner of all concerned.

 

I have recommended Bond Residential to other people both for sales and lettings.

 

 

 Reverend Sherring (Buyer & Landlord) August 2014

 

Bond offer an excellent, all-round professional service. I depended on their knowledge and trusted them completely.

 

 

I feel Chris and I formed an excellent, professional relationship. He has a friendly, helpful manner and always returned my calls. He went to lots of trouble to find out information for us that our solicitor was finding extremely difficult to ascertain from the vendor's solicitor.

 

 

I trusted him at all times.

 

 

Mrs Storey (Buyer) August 2014

Part-9

 

A fantastic service from a great team of people. Our selling experience has not always been a smooth ride but Bond were so pro-active and made a stressful time much easier.

 

 

We could not have asked for better.

 

 

 Mr & Mrs Speller (Seller) July 2014

 

You did everything we could have asked to sell our home quickly and we would gladly recommend you to anybody thinking of selling their property.

 

 

Incidentally I am still waiting to hear back from another agent, whom I contacted online four months ago. It took you less than one hour to respond!

 

 

Mr & Mrs Bolton (Seller) July 2014

 

I found Bond Residential to be professional, very responsive and patient with every query I raised. Staff were very helpful and courteous.

 

I fully recommend their services. 

 

 

Ms Ede (Buyer) July 2014

 

 

 

Bond Residential were very professional.

 

 

Mr & Mrs Bennewith (Seller) July 2014

 

 

I maintained regular contact with Steve Wiggins whom was very helpful and he always returned my calls.

 

Overall I was very satisfied with Bond Residential and have already recommended them.

 

Mr Boyden (Buyer) May 2014

 

 

We were treated very well throughout even though we were not directly a client of Bond Residential.

 

Communication with Steve Wiggins was excellent and we would have no hesitation in recommending to others.

 

Mr Adams & Miss Shulla (Buyer) May 2014

Part-8

 

 

This is the third time I have sold through Bond Residential and once again they have done a great job!!

 

 

Mr Harding (Seller) May 2014

 

 

Having now purchased two properties through Bond Residential all I can say is that they are certainly a cut above the other agents in Chelmsford that I have dealt with.

 

 

 

Mrs Sisson (Buyer) May 2014

 

Bond Residential consistently delivered a very good and professional service with the sale of my property.

 

As a small local agency all the directors demonstrated a good knowledge of the business; they assessed the unpredictable property market in Chelmsford well, demonstrated that they were in tune with their clients' needs, always provided feedback on viewings and played a pivotal role in advancing the completion process where it would have otherwise stalled. 

 

It was also helpful that they were reachable on a Sunday.

 

Mr Fanous & Mrs Ashby (Sellers) May 2014

 

 

I dealt with Chris Carline and I must say that he kept me informed at all times during the transaction. 

 

 

Mrs Cox (Purchaser) May 2014

 

 

Friendly but also professional and efficient. 

 

 

 

Mr & Mrs  Lambert (Purchasers) May 2014

 

Your help and prompt updates helped relieve the stress caused by postponed exchange dates.

 

Thank you all for your assistance.


 

Mr & Mrs  Hawkins (Sellers) April 2014

Part-7

 

From our first viewing to eventual purchase, Bond has always been friendly, knowledgeable and trustworthy. We are glad we bought through Bond and would thoroughly recommend Bond Residential, as we already have.

 

Thanks for your hard work and efforts.


 

Mr  Bartlett & Mr Bank (Purchasers) April 2014

 

Although the transaction was drawn out by the sellers, Chris Carline always kept in touch with new information etc. "On the whole, a fairly painless experience".

 


Thank you

 

Mr & Mrs Hales (Purchasers) April 2014

 

 

Thank you for the polite and helpful service. Keep up the good work!

 

Mrs Rayner (Seller) April 2014

 

Nice friendly staff who are really easy to talk to and who also listen.

 

Thanks everyone, we are loving our new home.

 

Mr & Mrs Norman (Sellers) February 2014

 

Very good service and communication. Caroline helped chase the various parties to push through our exchange. 

 

Good communication throughout from Sara and Caroline 

 

Mr  MacDonald & Miss Beard (Buyers) January 2014

 

I found Mr Steve Wiggins really supportive. He contacted me on a regular basis to update me on various stages during my house purchase.

 

The professionals he recommended such as chartered surveyors and solicitors were also excellent.

 

Mr  Bloomfield (Buyer) January 2014

Part-6

 

We have been very happy with the service we have received from Bond Residential. Lee was very friendly when he first came to our house and did not push us in to making a decision.

 

Chris has been very good at keeping us updated with progress. We would be happy to recommend Bond Residential.

 

Mr  & Mrs Hill (Sellers) January 2014

 

 

Your initial understanding of our needs and guidance throughout the duration of our sale and purchase has been much appreciated.

 

Mr & Mrs Tyler  (Buyers & Sellers) January 2014

 

Chris Carline was an attentive point of contact with the company and a more reliable source of info than our solicitors.

 

He kept us in touch frequently and was a reassuring presence when things slowed down.

 

Mr & Mrs Torpey  (Buyer) January 2014

 

My apartment sold within a week of being advertised by Bond Residential.

 

Incredibly professional service mixed with friendly and knowledgable staff who did everything that i asked of them.

 

Thanks for all of your help, you made a potentially stressful time run very smoothly.

 

Mr Lightfoot  (Seller) December 2013

 

 

Absolutely 1st class service, could not fault the team's professional and pro-active approach to marketing my house and their continued interest up to completion. 

 

Mrs Mayes  (Seller) December 2013

 

 

Chris was extremely helpful and I have already recommended friends to use Bond Residential as I was very happy with the service I received. 

 

Mr Woods & Miss Richards (Buyers) December 2013

Part-5

 

Bond Residential provided me with an excellent service throughout. From the outset of showing me the property to completion the whole process was handled in a professional way. 

 

I would highly recommend Bond Residential to anyone who is seriously wanting to buy a house. Simply you let them know your requirements and they will definitely find the right home for you.

 

My special thanks also to Hannah Mann, Bond Residential's mortgage adviser. I was very impressed by the advice provided and help in arranging the mortgage. She helped me whenever I spoke to her and I was very pleased with my whole experience of dealing with Chris and Hannah. 

 

Mr Ramineni  (Buyer) November 2013

 

 

We have been very happy with the service provided by Bond Residential for both the sale of our house and purchase of our new property.

 

We would be happy to recommend Bond Residential to friends or colleagues. 

 

Mr & Mrs Miller (Sellers and Purchasers) October 2013

 

Thanks to Lee, Graham, Steve, Sara and Chris for the stirling work with regards to the sale of my home. I have truly appreciated all your efforts to get the deal done. You have been totally professional and have shown commitment to the end.

 

Thanks to Steve for breaking down the deal so I could understand it and to Graham for noticing the gas leak and then being at the house for the gas engineer.

 

I will certainly recommend your services which are second to none and unlike any other estate agent.

 

Denise Johnson (Seller) October 2013

 

 

I found Bond Residential to be a friendly family business and would recommend them to all my family and friends.

 

Ms Newton (Seller) October 2013

 

I found Bond Residential a reliable firm providing plenty of applicants until an offer was made and at all times keeping us well informed.

 

Their communication with my daughter could not be faulted.

 

Mrs Crompton (Seller) September 2013

 

 

It was completely unexpected and a very pleasant surprise that an Estate Agent which was not our own could give such exceptional service.

 

Mr & Mrs Whitehead (Buyers) September 2013

Part-4

 

Bond were not our estate agents but those of the people we were buying from. Therefore I was amazed at the very exceptional, high level of service they gave us. They were superb communicators, very understanding and always prompt and knowledgeable when dealing with our queries.

 

Steve kept me informed at all times which I was sincerely grateful for. I would have no hesitation in recommending Bond in the future.

 

 

Mr & Mrs Whitehead (Buyers) September 2013

 

Bond Residential were smart friendly and efficient. The valuation was more accurate than that given by other agents who had undervalued the property by £10,000!!

 

The marketing was excellent and the house was sold within a week. Bond Residential remained in touch and assisted in propgressing through from sale to completion.

 

Mr & Mrs Jaggard (Sellers) September 2013

 

 

I appreciated the updates of how the purchase and sale were progressing and the calm manner in which it was done.

 

Many thanks

 

Ms Conlon (Buyer) September 2013

 

 

We really appreciated being kept up to date with how our purchase was progressing. Sara was really approachable and friendly.

 

Mr & Mrs Cameron-McIntosh (Buyer) August 2013

 

 

Lee Mann was our main contact and he guided us professionally through a difficult sale.

 

 

We really appreciate the confidence he showed to us especially as we were selling a house that needed the right specialist buyer.

 

 

Mr & Mrs Little (Sellers) August 2013

 

 

This is the first time that I have used Bond Residential for a sale transaction. I found the whole experience a joy compared to other agents I have used previously.

 

They arranged a sale quickly and kept me advised at all times, always returning phone calls and replying promptly to emails.

 

I will certainly use them again!!

 

 

Mr O'Connell (Property Developer) July 2013

Part 3

 

 

From the beginning I found Graham very helpful and a pleasure to deal with and our experience was great throughout the whole process.

 

Mrs Lambert (Buyer) July 2013

 

 

Very pleased with everything and would thoroughly recommend Bond Residential to anybody wanting to sell a property. 

 

Mr Beckett (Seller) July 2013

 

 

Our experience dealing with other agents in the chain highlighted the efficiency and knowledge that Bond Residential have. Sara was particularly helpful.

 

 

Mr & Mrs Gillott (Sellers) July 2013

 

All the pre-conceived ideas I had about Estate Agents were proved wrong through my dealings with the Bond Residential team. They made what I thought was going to be a traumatic and lengthy process into a manageable and positive experience.

 

I only wish I could have dealt with them in the pruchase of my new property!! The could certainly teach other Estate Agents a thing or two about getting it right.

 

Thank you Graham, Lee and Steve and Best wishes for your future success.

 

 

Mrs Rainsby (Seller) July 2013

 

I can genuinely say that I cannot fault the service that I have had from all the staff at Bond in the sale of my property. From the initial phone call (which I made on a Sunday when the office wasn't even open) right through to the sale and completion, its been a completely seamless process.

 

Bond seem to get what 'Customer Service' really means. The viewing booking system was excellent with follow up texts and letters confirming offers etc. Everyone that arrange to view turned up and the property was sold within a week.

 

Everyone you speak to and deal with at Bond is well informed and the internal communication is excellent.

 

Mrs Rainsby (Seller) July 2013

 

 

The team at Bond Residential have helped our move go smoothly. They have great local knowledge and were able to market our property in the best way which secured an early offer.

 

Their service from sale to completion which was led by Steve was excellent and helped overcome the challenges created by others in the chain who did not provide the same levels of service.

 

Mr & Mrs Coulson (Seller) July 2013

Part 2

 

We decided to switch estate agents to Bond Residential following our initial decision to use another local agent.

 

We were not happy with the level of service provided by the initial agent but have been extremely impressed by one professional manner and dedication of all of the staff at Bond Residential. 

 

Mr & Mrs Fearne (Seller) June 2013

 

Bond Residential were very efficient throughout the whole process. They were professional but also very helpful and friendly.


 

Everything went very smoothly. Thankyou for a stress free sale!

 

Mrs Hutchinson & Mrs Wilks (Seller) June 2013

 

Bond Residential provided excellent advice and support throughout. They provided regular communication and feedback.

 

I would be happy to recommend their services.

 

 

Ms Fowler (Seller) June 2013

 

It was a pleasure dealing with Bond Residential. They were pleasant, honest and business like. They were "up front" with both ourselves and our buyer.

 

They were persistent and long suffering when offers fell through and had the house back on the market in record time.

 

I would recommend them to everyone living or looking to live in the areas they cover.

 

 

Mrs Jane Smith (Seller) June 2013

 

 

Bond Residential operated in an open and transparent way during our purchase and remained helpful throughout. 

 

 

Mr & Mrs Shadwell (Buyers) June 2013

 

We are very grateful to Sara inparticularly but all staff were very helpful, offering assistance above that which we asked for.

 

Thanks and we will be using your services again in the future!

 

Mr Sharp & Mrs Blackett (Buyers) May 2013

Part-20

 

 

All of the team were very helpful in answering all my questions and queries.

 

 

A very good team of very friendly staff.

 

 

 

Annabelle Higgins  (Buyer) August 2015

 

Always helpful and I did not ever have to wait for phone calls to be answered. 

 

 

Chris was always on hand to help with any questions I had from day one. 

 

 

Christine Lawrence (Seller) August 2015

 

 

Steve was phenomenal and walked us through everything which was tremendous considering we were first time buyers.

 

 

 

Mr Isufaj  (Buyer) August 2015

 

 

A very friendly and helpful service! Kept us up to date throughout.

 

 

Thanks to everyone at Bond Residential.

 

 

 Mr Hobart  (Seller) August 2015

 

 

Good and responsive service.

 

 

 

 Kate Gentry  (Seller) August 2015

 

 

Very helpful and slick service, I would highly recommend Bond Residential.

 

 

 

 Martine Bomb  (Seller) July 2015

All Testimonials

 

I was impressed with the way the house was initially marketed.

 

Lee has been very friendly and professional throughout and kept me informed of progress and any issues as soon as they have arisen.

 

Thanks

 

Mr Loveday (Seller) May 2013

 

I'm delighted to recommend Bond Residential. From the outset, the service was innovative, professional, personable and extremely efficient.

 

The whole team were a joy to work with and even when hiccups occured in the chain (as these things often do), Bond Residentiial stuck with me to not only ensure the price for the sale of my property, but through the provision of associated legal services too.

 

TOP MARKS!

 

Miss Taylor (Seller) May 2013

 

We were very pleased with the service we received from Bond Residential.

 

We had a few valuations on our property but Graham stood out for us. He was very friendly, knowledgeable and importantly for us not pushy.

 

Overall a very stress free sale and purchase.

 

Thank you very much.

 

Mr & Mrs Merrifield (Sellers & Buyers) May 2013

 

We have received a first class service selling with Bond Residential. They have provided a service that we have not received before with a Chelmsford estate agent.

 

We will definitely be using them again and highly recommend them.

 

Mrs Merry & Mr Beaumont  (Seller) April 2013

 

I really appreciated the quick responses to any queries I raised throughout the process.

 

A good service and one that I would recommend.

 

Mr Nash (Buyer) April 2013

 

I was very impressed with the liaison during an unfortunately lengthy process - which was not something Bond Residential could have any impact on.

 

You certainly went the extra mile to keep everyone informed. Overall I would say you were faultless!

 

Ms Robson (Seller) March 2013

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