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Handling Buyer Requests Post-Offer: Stay Calm
October, 2025

Handling Buyer Requests Post-Offer: Stay Calm

Receiving an offer is an exhilarating milestone in the property selling journey, but it doesn't signal the end of the road. Often, buyers return with requests post-offer acceptance, ranging from repairs to requests for certain fixtures or even furniture. Handling these requests with poise and professionalism is key to ensuring the sale proceeds smoothly.

First and foremost, understanding the nature of the request is essential. Is the buyer asking for a safety-related repair identified in a survey, a cosmetic update, or the inclusion of appliances or garden furniture? The more specific the request, the easier it is to evaluate its validity and importance.

It’s easy to feel defensive when faced with buyer requests, especially if they involve additional work. However, it’s important to stay practical and assess each request from a financial standpoint rather than an emotional one. This approach helps in making informed decisions.

Knowing what’s reasonable is another crucial aspect. If the request pertains to issues that could impact the property's condition or resale value—like a leaking roof or faulty boiler—negotiating might be wise. For minor cosmetic issues, consider pushing back or offering a modest price reduction instead.

Early clarification of what’s included in the sale can prevent disputes. While fixtures like integrated appliances are typically included, free-standing items might be negotiable. Ensure everything is confirmed in writing via the fixtures and fittings form.

Lastly, leaning on professional advice from your agent or solicitor can be invaluable. They can provide insights into whether requests are standard or excessive and help negotiate a fair outcome.

At Bond Residential, we understand the intricacies of post-offer negotiations. With our expertise, you can handle buyer requests confidently, keeping communication open and moving towards a successful sale.

 



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