At Bond Residential we understand that it can be difficult to decide which of the many estate agents in Chelmsford you should appoint to help you sell your home. We believe that a great place to start is usually recommendations from friends and family or testimonials from previous clients. Whatever you decide your final choice needs to come down to the agency you feel most comfortable with, and who you believe will offer the services, level of care, attention and integrity you are looking for.
When dealing with most agents we would suggest asking the question
‘Why should I use you instead of this other agent?’
In our experience most agents don’t actually have a good answer to this very simple question. More often than not you will be met with blank expressions or simply “we are nice people to do business with”.
At Bond Residential we ensure we go “the extra mile” when it comes to looking after our clients and ensuring they understand what that involves. That is why our philosophy details what you can expect from dealing with Bond Residential. It is our commitment to you so you know from the outset what to expect when you choose Bond Residential to sell your home.
We strongly believe that with our years of experience and extensive local knowledge we can provide you with an accurate and realistic appraisal of the likely selling price of your home. We will not provide you with an over inflated or unrealistic figure simply to win your business.
We will conduct extensive market research and analysis before we visit you, including demand for your type of property and location, potential buyers, comparable properties that are for sale and more importantly sold, so that you will have all the information you need to make the right decision. We can then agree the right price and timescales to suit requirements and give you the very best advice on marketing.Book a valuation
We understand the importance of making your home stand out from the crowd, that is why we provide bespoke marketing plans to suit you and your property including Local, National and Worldwide advertising in news-media, property portals and social networking sites such as Twitter and Facebook. Our professionally prepared sales brochures feature floor plans and quality photography; you also have the option of a professional photographer if required.
Once marketing begins we will inform prospective buyers the same day using modern technology such as SMS and MMS text messaging services, E-mailing bulletins as well as the tried and trusted method of picking up the phone and calling those buyers with the ability to proceed and meet your timescales.
When it comes to selling a home we believe clients expect the highest possible levels of marketing and service. You get what you pay for – Estate Agents with reduced fees will often mean reduced marketing, reduced levels of customer service and quite often a reduced sale price being achieved. Our clients have online access to their own property file, enabling them to review viewing feedback, website activity and Sales progression once a buyer has been secured. All of this can be done from the comfort of their own home or office 24 hours a day and 365 days a year.
For clients that need to sell their home within a specific timescale we are able to offer Open House Events to deliver high impact exposure for your home and to deliver results within a specific timeframe.
We recognise that some home sellers simply do not want the hassle of showing prospective purchasers around their home. We are able to offer our expertise and knowledge and conduct viewings on your behalf when required and then work hard to keep all parties updated and informed.
Energy Performance Certificates are compiled using local, trusted and respected companies at competitive rates.
Once a buyer has been found it is important to ensure that matters proceed as swiftly as possible to a satisfactory completion date. We therefore continue to work hard for you after a sale has been agreed and will consistently chase the other agents, solicitors and parties involved in the sale of your home. We understand that the way your sale is handled can be the difference between a sale completing or not and will ensure there is clear communication through one point of contact to ensure this key phase is as stress free as possible.
Our priority is to ensure you are 100% satisfied with the level of service experienced and that you will have no hesitation in using Bond Residential in the future or recommending us to your family and friends. Whether we have been successful in selling a home or not it is important to us that we hear and understand our customer’s views so that we can constantly strive to improve what we are doing. That is why all our customers receive a satisfaction survey when dealing with Bond Residential.
A few clients had reported to us when looking to move into a higher end property that there was a lack of options available to them and even those that were available were not great. It was against this backdrop that our ‘Prestige’ department was born and introduces a new dimension of marketing for premium homes.