They (Jack Wilson) was the one person that kept us informed throughout the whole process- often picking up and giving us information that made our life easier and less stressful. He often took on board enquiries to help us even though there was no payment in it for him - he was just so committed to excellent customer service. thanks you jack...
Rajini W
My daughter rented a property from Bond residential and despite cleaning the property at the end of the year, was told we needed to get it "professionally" cleaned..
When asked for the report of the previous "professional" cleaners I was told it was not cleaned professionally before the letting but we were still forced to pay for the cleaning...
Colin B
Our neighbour had used Bond residential and was pleased with the service so as the quotes from all three estate agents were the same we decided to go with Bond. All the staff were friendly and helpful but I mainly dealt with Chris Carline who was superb from start to finish. When we were concerned about the lack of potential buyers viewing our...
Peter G
Bond Residential, in the shape of Steve and Allen have been splendid throughout this sale process. Professional appraisal and presentation of the property and then excellent communication throughout, once matters were in the hands of the legal people. A beacon of sanity in this bizarre system of property sales. Thank you very much for your...
patricia e
What should have been an extremely straight forward process (no chain) became a long and drawn out process (nearly 6 months), whereby the agent appeared to have no control or knowledge as to where things were at. Once my offer had been accepted, I continued to receive marketing emails on recent property added from the agent, and unsubscribed...
Kerrie P
Steve and the team at Bond provided an excellent service through out the process. They listened and acted with integrity. they have kept me updated and taken my requests on board with out being over bearing or over zealous like some other agencies can be.
There was no pressure at any stage just good, accurate advise at every stage.
Ryan I
Michelle at Bonds could not have been more helpful. She effectively managed the process from start to finish meaning our move was hassle free. Nothing was too much trouble and communication was and continues to be excellent. We would not hesitate to recommend Bonds in general and Michelle in particular. Thank you !
Shane B
Bond Residential came to us highly recommended and they have not disappointed. Our property was let very quickly after only one viewing.
Michelle handled the let in a very professional and yet friendly and approachable manner.
i would certainly recommend Bond Residential to anyone thinking of letting their property.
Richard L
I first met Graham when we had to put Mum's house up for sale, due to personal circumstances. He visited the property promptly and offered suggestions for sale. I did meet with another agent, but it seemed that for the money, the internet would do all the work!
How different Bonds' approach. Open house viewings organised for 2 different...
Mick B
As a buyer of a property sold by Bonds, their customer service and high work rate to get the sale negotiated, progressed and contracts exchanged was well above what we expected from an agent. The staff were all swift in responding to enquiries and very active in expediting the process with other parties.
Jethro C
We sold our house and purchased a new one through Bond. They were outstanding from start to finish. Everyone that we came into contact with was efficient, helpful and thorough. They knew exactly how to market the sale of our house and it was marketed and sold with 48hours! Throughout, we were made to feel that our sale and purchase were...
Lee H
We have always received a high quality, professional service and honest advice from Bond Residential for the sale of our property so it was an added bonus that we were able to arrange our purchase through the same agent.
Paul J
I couldn't decide whether to sell or rent my property and Bonds gave me all the help and advice I needed to make the right decision. They made an anxious process for me very relaxed and manageable and I would confidently recommend using them to anyone......especially Michelle!
Chris L
I have purchased a property using Bond and sold a property via Bond. On both occasions they were efficient, honest and communicated all progression very well. They say that buying and selling property is extremely stressful - in my experience using Bond made it straight forward and stress free.
Janet E
Excellent service, 1st class would highly recommend to anyone looking to buy, rent or sell, many thanks
Sean K
Even though I live in Australia, Bond managed the entire sales process seamlessly and professionally.
They went the extra mile to ensure the whole.process flowed smoothly.
Philip W
A very impressive service from the Bond Residential team who were always very professional and kept us informed at every step of the way.
We would like to thank Lee and the team and would recommend their services.
Andrew S
Efficient service in supplying materials and solving problems, hard working efforts, highly suggested
Wu Z
The team worked very hard in taking the sale of the house through numerous difficulties caused mainly by the complexity of our buyers mortgage facility.
They never gave up and kept us inthe loop with daily catch ups towards the end of the procedure. We are very grateful.
Alan J
After a long drawn out sale due to the buyer we have reached the end and I can't recommend the team at Bond residential enough. Most of the time they would keep me in the loop more than my solictor and did everything they could to keep the sale going through as quick as they possibly could. This is the second time I have used them and once again...
Cara R
At all times dealing with the staff at Bond, I found them polite, efficient, helpful and diligent. Any messages were passed onto the correct person ALWAYS. Very professional company and staff. Without doubt my biggest gratitude goes to Chris Carline who in my opinion did above and beyond what I would expect from an estate agent. His alertness...
Ian C
The team at Bond were excellent. From Directors down, we felt really looked after.
We were on the market a few times after chains falling through and each time the team gave the same level of enthusiasm to get our house sold.
If you're selling a property in Chelmsford, I couldn't think of another agent that could beat Bond's approach....
Lucie Selby
We've been really impressed with Bond throughout our sale. There were a few hurdles and challenges along road but Steve and his team were always patient and understanding and gave us the reassurance we needed at certain points. When you are dealing with something as big as selling your house and the stresses involved, you need to know you have...
Neil P
I have engaged with Bond Residential on multiple occasions as both a landlord and property seller, and their service has been nothing short of 5-star each and every time.
The team are professional and personable at all times, and their expert advice and guidance has been a great assistance in both renting and ultimately selling my property....
Mike E
Michelle was professional from start to finish.
As a first time Landlord she took me through the process, aiding me whenever needed, going that extra mile on many occasion.
Simon C
Michelle supported us through our tenancy at a time we distrusted the letting industry. She has shown us not all letting agents are the same.
Michelle was always contactable and responded to us promptly.
Works to the property were managed swiftly and professionaly. Often arranging it for the same week.
The end of tenancy was completed...
Chris O
Graham, Chris and Jack were a great support to us when we were selling our home. They got us the best price for our property quickly and arranged viewings easily with the use of an open day. Contact was good and they were prompt in answering our queries through the selling process. We would not hesitate to use Bond Residential in the future.
Gemma C
Michelle provided a great service in finding me a new tenant. Always friendly and helpful answering any questions or concerns I had.
Anonymous
I have had the great pleasure of dealing with Bond Residential a number of times over the last few years. Most recently with the sale of my house in Chelsmford. I emmigrated to South Africa in 2010, I kept in touch with Bond Residential throughout; Steve and Graham and their team were always very very helpful when i enquired as to the state...
Duncan White
Every member of staff has been thoroughly professional and helpful during a difficult sale - not their fault just prospective buyers pulling out (2). But all well now. Without Bond's help I would not have found the home of my dreams. Very grateful for all their advice
Chrissie F
Thank you to Michelle at Bond Chelmsford for working so hard to find us the ideal tenant. As first time landlords we were nervous about finding the right tenant, but Michelle listened to our concerns and requirements and vetted all applicants carefully before talking to us about their suitability. Michelle was also very knowledgable about all...
Helen U
Bond residential and in particular Michelle Goodwin were always extremely helpful in finding a tenant for our property.
We would not hesitate to recommend them.
Julie A
Please thank Chris & his team for their professional, yet personal service. They are a credit to Bond Residential
Thanks
Robin Jarvis
robin j
Excellent service received from Michelle in Lettings - her efficient, thorough and personable manner made the whole experience simple and stress free.
Sally M
In the last two years we have sold a house and rented out a new apartment through Bond Residential. We have received outstanding service from both Graham and Michelle and we would have no reservations about recommending them to our family and friends. A first class service.
kate H
The service provided by Michelle, has been very professional, efficient and friendly. She has kept us up to date with all developments from the first viewing through to our tenants moving in. A pleasure to deal with and I would highly recommend Bond Residential
Samantha A
We wouldn't hesitate to recommend the services of Bond Residential in Chelmsford.
From our initial meeting and valuation with Graham the process has been smooth and efficient. The viewings were organised and carried out conveniently for us and all calls were promptly answered or returned. Huge credit has to go to Steve who worked very hard in...
Diana C
This has been a very stressful process and had it not been for Steve and his team (in particular Sara and Lee) we may well have given up, having been let down twice by prospective buyers. They encouraged us to keep our property on the market when we were about ready to give up> They found us another buyer very quickly, which has now meant we...
Alan H
Bond were excellent from start to finish. Chris was always at the other end of the phone and worked exceptionally hard to push the sale through. A great local agent who i would highly recommend.
Andrew B
Chris Carline did a great job communicating with myself as purchaser and my solicitor too. If I were to sell a property his work has put Bonds at the top of my list.
Paul S
Superb service throughout: getting the best possible price for my house, keeping me well informed throughout, helping me to keep my nerve when things seemed to be going wrong and steering everything to an extremely satisfactory conclusion. Street ahead of any other estate agent I have had contact with.
Jill W
Friendly agent and keeps you up to date with information
Stuart P
Outstanding service, very professional, approachable,reliable, efficient and friendly. We live in Cheshire & as such passed full control to Bond to sell a property in Essex for us. The staff here make a perfect team with each member knowing exactly what is going on & dealing with it accordingly. Special thanks go to Graham Huges for the...
Judith L
I would highly recommend Bond Estate Agents in Chelmsford and cannot praise the company enoujgh. Excellent customer service and any queries dealt with quickly. If you are renting ask for Michelle who is fantastic!!
And R
I want to start by saying thank you to Michelle and team of Bond Residential for all the support and guidance they provided during the transition of house moving from End to End.
As this was my first property for letting, I have been lucky that I found Bond Residential and they take away all the pain from me and always provide honest and...
Mehmood M
